Community Rehabilitation Centre

The Community Rehabilitation Centre (formerly known as the Day Therapy Centre), provides interdisciplinary rehabilitation services and community care to the shires of Mount Alexander, Macedon Ranges and Goldfields.

People can attend for specialised programs or individual treatment provided by a range of health practitioners. A small fee applies.

Referrals are accepted from Rehabilitation or Acute units, General Practitioners, Health Professionals, other health facilities, self or family.

How to refer to/within Castlemaine Health CRC Services

Castlemaine Health primary care and subacute ambulatory services require referrals to be:

  • transmitted using eReferral via ConnectingCare
  • faxed or posted using the Department of Human Services' state-wide Service Coordination Tool Templates (referred to as the "SCTT")
  • General Practitioners may use the similar "State-wide Referral Tool"
  • Services within Castlemaine Health may refer to other Castlemaine Health services using these tools via the secure eReferral System, ConnectingCare

The tool templates required for a referral are:

  • Referral cover sheet (or secure eReferral system)
  • Consumer information
  • Summary and referral

Referrals for consumers with complex needs or chronic conditions should also include:

  • Functional profile
  • Living and caring arrangements profile

The "Consumer Consent to Share Information" form should also be completed and retained by the referring service. Referrals for Outpatients, Regional Ambulatory Services and Subacute Ambulatory Care Services should also include:

  • Current medications
  • Medical conditions
  • Clinic/service required

Self referrals and carers/family members are welcome to contact the intake worker on:

Email: intake@castlemainehealth.org.au Ph: (03) 5471 1575
Fax: (03) 5471 1674
Post: PO Box 50, Castlemaine VIC 3450

Programs

Pain management

Pulmonary  rehabilitation

Cardiac rehabilitation

Continence management

Mobility groups

Falls prevention

Healthy lifestyles

Hand therapy/function

Back care & conditioning

For further information about the Community Rehabilitation Centre contact:

Rhonda Williams, Director of Community Services
Ph: (03) 5471 1574 or (03) 5471 1568
Fax: (03) 5471 1674
Email: crc@castlemainehealth.org.au

Allied Health services

Specialist staff at the Community Rehabilitation Centre aim to deliver services to suit the individual needs of the client.

Referrals are welcome from any source, including self-referral. Referrals for allied health services sometimes require prioritising. People whose disability places them in a vulnerable situation or who are at risk and cannot access service elsewhere have highest priority.

Allied Health services include:

DieteticsDietetics

Everyone needs good nutrition to enhance health and wellbeing.

Dietitians can help people of all ages with eating problems due to illness or other physical, social or emotional reasons.

The dietician can help people make decisions about food, taking into account needs and taste preferences. They can also assist people to create eating plans and provide practical advice on making diet and lifestyle changes.

HARP - BCOP

Hospital Admission Risk Program - Better Care for Older People (HARP BCOP) services manage people with chronic disease, aged and/or complex needs who frequently use hospitals or are at risk of hospitalisation.

The key objectives of HARP are to:

  • improve patient outcomes
  • provide integrated seamless care within and across hospital and community sectors
  • reduce avoidable hospital admissions and emergency department presentations
  • ensure equitable access to health care

The HARP-BCOP service is targeted at people aged 65 years and older (or 45 years and older for Aboriginal and Torres Strait Islander people) with chronic and complex conditions who frequently present, or are at risk of presenting, to hospitals.

The service is patient-centred, based on meeting clients' individual needs, which can include physical and mental health, psychosocial and environmental needs and includes intensive community care coordination and self-management support.

Occupational Therapy

Occupational Therapists (OT's) work with people of all ages. The goals are to assist and guide clients to maximise their independence and satisfaction with their daily living activities, leisure pursuits and work.

OT's assist people in the development of the skills and resources needed to cope better with daily life despite illness, disability or trauma. This can include innovative ways of doing things, ways to make the environment safer, aids and equipment advice.

Specialist programs such as OT driving assessments and hand therapy are also available.

Therapy may be offered individually or in groups.

PhysiotherapyPhysiotherapy

Physiotherapy deals with a range of movement disorders. The physiotherapist can provide a personalised program aimed at achieving maximum comfort, mobility and independence.

Physiotherapists assist people with movement disorders, painful problems and virtually any condition that affects your muscles, joints or nerves. Physiotherapists play an important role in rehabilitation, using a variety of techniques to help muscles and joints work to their full potential.

Physiotherapists also offer advice to prevent problems from returning or from happening in the first place.

Podiatry

Podiatrists deal with the prevention, diagnosis, treatment and rehabilitation of foot and leg conditions.

All age groups can access the service, which can be used to address things such as bunions, corns, ingrown toenails, sports injuries and flat feet.

A podiatrist can offer advice on how to look after your feet and may prescribe special footwear or insoles to assist leg or foot movement.

Speech PathologySpeech Pathology

Clinical services

Castlemaine Health Speech Pathology provides services to adults and children with speech, language and/or swallowing difficulties. Outreach and home based services are available.

Services are provided to a range of clinical programs including:

  • inpatient units (acute and rehabilitation)
  • onsite residential care units
  • outpatient services/Community Rehabilitation Centre
  • early intervention services
  • Mount Macedon Health Service (service provided to children and adults based in Gisborne)

Referral and eligibility

The Speech Pathology service accepts referrals from doctors, other health professionals, parents/ guardian's as well as self referral.

Services are available to people of the Mount Alexander Shire (Castlemaine and surrounding towns). Outreach services are offered to the shires of Macedon, Mount Macedon and Riddells Creek.

Eligibility criteria for Speech Pathology services include:

  • infants and young children (0-5 years)
  • adults with an acquired brain injury (including stroke and progressive neurological conditions)
  • adults with disorders of voice or fluency (stuttering)
  • adults and children with swallowing/feeding difficulties

Student education

The service provides clinical education to undergraduate Speech Pathology students. Work experience places are also available.

Hours

Services based at Castlemaine Health are available Monday to Friday, 8:30am - 5:00pm. The Speech Pathology Department is located within the Community Rehabilitation Centre at Castlemaine Health.

A part time service is offered from Mount Macedon Health Service in Gisborne. Enquiries for this service should be directed to the Speech Pathology department via the contact details below.

Contact details

Chief Speech Pathologist
Castlemaine Health
PO Box 50
Castlemane VIC 3450
Ph: (03) 5471 1571

Further information on Speech Pathology is available through Speech Pathology Australia, www.speechpathologyaustralia.org.au

District Nursing Service

There is a suite of services that are included under the banner of the District Nursing Services. Included are General District Nursing, Palliative Care and Post Acute Care

General District Nursing

The State and Commonwealth governments fund the majority of home nursing through the Home and Community Care (HACC) funding. The aim is to provide quality nursing for people in their own homes, delivered by experienced Registered Nurses.

Typical interventions include:

  • Hygiene assistance and assessment for ongoing hygiene assistance by HACC services
  • Post-operative wound care
  • IV antibiotics and PICC line management
  • Leg ulcer management including Doppler assessment
  • Medication assistance
  • Monitoring blood pressure &/or blood sugar levels
  • Collection of blood for pathology tests (for people who live out of town)
  • Assisting with education of patients e.g. diabetes, use of oxygen at home, colostomy care, basic foot/toenail care
  • Continence assessment, support and referral to other specialist services such as Allied Health, HACC, etc.

DNSWithin the service, there are nurses whose expertise is able to provide specific care such as Lymphodema management. Patients can be referred for assessment and ongoing routine massage treatments, and liaison with providers for pressure garments.

Currently there are a total of nine nurses who provide individualized nursing care to patients across most of the catchment area of the local shire. In addition, the service provides placement of medical, nursing and pharmacy students throughout the year. Treatment plans are discussed and negotiated with each patient, and designed to facilitate optimal outcomes.

Some of our District Nursing staff:
(L - R) Leah, Leanne, Jodie, Ian, Merrill & Barb.

Fees
The Department of Health and Community Services requires that fees be charged for District Nursing visits. You will be given a list of current charges. Fees can be reduced or waived if payment will cause hardship.

Palliative Care

The World Health Organisation defines Palliative Care as "an approach that improves the quality of life of patients and their families facing the problems associated with life-threatening illness, through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical, psychosocial and spiritual".

It is acknowledged that palliative care is provided by nearly all health services - GP, hospital, community & home services, and many family and friends. When more expertise is needed for complex symptoms and situations, the Palliative care Service should be the next point of referral.

Nurses with specific training and knowledge in Palliative Care now provide the Specialist Palliative Care Service to residents of the Mount Alexander Shire, maintaining a consultancy role in patient care. This has required changes, including re-structure of staffing and arrangements for after-hours support, while providing better coordination and continuity of care. The service is still managed by the Castlemaine Health as one of the community nursing programs.

DNSTwo nurses provide the majority of Palliative Care Service visits: a Clinical Nurse Specialist; and Clinical Nurse Consultant / Nurse Practitioner Candidate. Their role is to support and educate patients and carers through their journey, as well as support and educate other health workers and the community to be more confident in assisting care. There is close liaison and communication with the GP and other support services that may be involved in ongoing care.

Palliative Care Support Service
The Palliative Care Support Worker is a volunteer who has received specialised training in supporting a person and family in the palliative stage of an illness. As part of the Care Team, the Support Worker offers emotional support, carer respite, shopping assistance, or just being there as needed. Access to this free service or enquiries can be directed to the Community Support Co-ordinator on 5471 1565.

Post Acute Care

As the average length of stay in hospital is often shorter than it used to be, patients may be discharged from hospital and still require support during recovery. PAC includes the management and provision of short term planned care for patients with complex needs during their recovery from an episode of acute illness or injury.

Typical support may include:

  • Home help
  • Personal care
  • Shopping assistance
  • Nursing or allied health

Eligibility is determined on needs, and only for patients discharged from a public hospital. PAC provides additional (NOT substitute) health and community services to suit individual needs, usually between 2 and 4 weeks.

As PAC is government funded, there is no cost for the additional support that may be required for the short period following discharge from hospital. However, it does not include the cost of services in place before admission to hospital, or provision of equipment and supplies (e.g. cleaning supplies, dressing materials, medications).

What to do to make a referral to District Nursing Services:

Referral can come from anyone in the community.

To assist us to identify client needs at home, prioritize and provide adequate care, DNS require referrals to contain the following information:

Referrals must include at least name, address, date of birth, phone number and reason for referral, and adequate information of why a visit is necessary.

Please note that referrals received by us will be prioritized and visits scheduled relating to urgency, client needs and DNS workload. 48 hours notice is required prior to DNS visit being arranged. For referrals received after 1500 on Fridays, visits are not routinely scheduled before the following Monday. No initial (first assessment visit) weekend visit should be expected without prior arrangement with the DNS manager.

Further information can be obtained from the District Nursing Services Manager, on phone 54711694.

Social Work & Counselling Services

The Social Worker, within the Welfare Department of the Castlemaine Health provides the following services:

Counselling and Assessment
The Social Worker provides counselling to hospital inpatients in the Acute Ward, Community Outpatients, parents involved in the Pre-School Sensory, Motor and Language Group and Day Hospital Clients. The Social Worker will assess your individual needs and help you work through issues of concern in your life. These may include:

  • Stress
  • Anxiety and Depression
  • Grief and Loss
  • Disability and Illness
  • Relationship Problems
  • Crisis Situations
  • Housing Matters
  • Ageing
  • Family Difficulties

Advocacy
The Social Worker will act as an advocate for patients within the hospital system and community.
Fees
Please note that there is a fee of $5.00 per session for counselling outpatients.
Referral
To provide comprehensive care to all patients, the Social Worker will refer clients to other appropriate resources as required.

Social Worker contact: (03) 5471 1564

Adult Day Service

V Harkin

The Adult Day Service provides Planned Activity Groups and Respite for Carers in the form of The Alexander Club, The Out & Out Club and respite holidays. Trained staff and volunteers are there to assist. The Clubs provides a regular opportunity for meeting peers, enjoying a drive, conversation, an activity, reminiscence, a 'home-cooked' meal and regular outings.

The HACC target group encompasses frail older people, people with dementia and people with a disability of all ages; also geographical, social or cultural isolation. They may or may not need assistance with personal care, and to participate in activities. Financial disadvantage should not prevent access, as fees can be negoiated.

HACC Planned Activity Groups aim 'to maintain an individual's ability to live at home and in the community, by providing a planned program of activities directed at enhancing the skills required for daily living and providing physical, intellectual, emotional and social stimulation. They also provide opportunities for social interaction as well as respite and support for carers' (Victorian HACC Manual 2003).

Respite for carers is aimed at providing useful centre-based respite on a regular basis. Initial assessment for eligibility is required, and to discuss any specific needs.

Contact the Coordinator, Virginia Harkin to arrange a home visit or make an appointment with her at the Adult Day Service Office, Castlemaine Health.

Ph: 54711498 Mobile: 0419 589 049
Email: ads@castlemainehealth.org.au

Funding for the Adult Day Service comes from the following sources:

The Home and Community Care Program ( HACC ) for Planned Activity Groups (formerly ADASS) and Respite - Overnight.

National Respite for Carers Program (NRCP) to provide centre-based respite for carers, particularly to meet the needs of those caring for a person with dementia and also respite for employed carers.

Community Care Options - to integrate people with Acquired Brain Injury (ABI) into Planned Activity Groups, or to provide ABI specific Planned Activity Groups.

Carer Support Services for Dementia specific respite programs.

Continence

Continence

The Continence Service is provided by a Continence Nurse Advisor and Continence Physiotherapist. They are available to provide as assessment and confidential service for both men and women at home or in the Community Rehabilitation Centre. They can help you understand your bladder or bowel problem and advise you on management options. They can provide treatment including pelvic floor muscle re-education and bladder training and give you information on continence aids and purchase options.

Contact:
Pamela Gracie 5471 1541
Wendy Cumming 5471 1568
Monday - Friday 8.30am - 5.00pm

Early Intervention

Early Intervention

MaC ECIP (Mt Alexander and Central Goldfields Early Childhood Intervention Programme) provides services for the families living in the shire of Mt Alexander and Central Goldfields who have a child under school age, with a developmental delay or disability.

MaC ECIP provides families with information and support that aims to assist them to make informed decisions about their own needs. MaC ECIP offers a range of services, including home visits, playgroups, individual therapy, parent groups, support for childcare centres, kindergartens and support during transition to school.

New referrals must be made via:
Specialist Information and Referral Team (SIRT)
Ph 1300 363 514

Queries can be directed to Deanna Blakeley on 5471 1630 or via email macecip@castlemainehealth.org.au

Other services available:

  • Geriatrician
  • Neuropsychologist
  • Psychologist
  • Transport

Allied Health Network - Loddon Mallee Region

Community Services contact details:

For further information contact:

Rhonda Williams
Ph: (03) 5471 1574 or (03) 5471 1568
Fax: (03) 5471 1674
Email: crc@castlemainehealth.org.au

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