Case Management Service
What is a Community Aged Care Package (CACP)?
Community Aged Care Packages are individually customised packages of care tailored to help older Australians with complex care needs, remain living in their own homes with the support of case management. These packages are funded by the Department of Health & Ageing (DOHA), an Australian Government funding source.
What help is available?
The role of a case manager is to:
• Promote independence to best optimise the recipients health & well-being.
• Promote person-centred care, in which the recipient is actively involved in care-planning.
• Offer support, guidance & advice to the recipient.
• Coordinate services that best meet the recipient’s needs within the community, in a manner that is flexible, timely & cost effective.
• Advocate on the recipient’s behalf when dealing with service providers, allied health & other significant parties.
• Provide ongoing assessment & review of the recipient’s needs.
Community Aged Care Packages are designed to provide service delivery that might be inclusive of:
* Personal care
* Home help
* Meal preparation
* Gardening care
* Shopping assistance
* Escort to appointments
* Social inclusion
Service provided is tailored to the need of the individual recipient. Service provision is negotiated between the recipient & the package provider to fall within package expenditure. If your care needs are greater than can be funded by the package, your case manager can assist with coordinating the services that will need to be self-funded by the recipient.
Who is eligible?
Recipients are assessed for eligibility by the Aged Care Assessment Service (ACAS). Once found eligible for a package, the recipient’s name is placed on a wait-list for package availability by a government approved provider of packaged care.
Information about the ACAS closest to you is via:
Aged Care Information Line: 1800 200 422
or your local doctor.
What quality of service can you expect?
The Australian Government has developed Community Care Common Standards, which approved providers of package care are legally required to meet. This aims to ensure recipients of packages receive the highest quality of care. Privacy and dignity of recipients are respected at all times.
How much does it cost?
You will be charged a fee towards the cost of your package. The amount charged is negotiable between yourself and the aged care package provider. If you cannot pay a fee, you will not be denied access to the package.
For more information you can contact Castlemaine Health case manager on 5471 1030