Case Management Service

Case Management Service (CMS)

Castlemaine Health CMS currently provides level 2 Home Care Packages (HCP) across 3 shires:  Mount Alexander Shire, Macedon Ranges Shire and Central Goldfields Shire. Home care packages are coordinated packages of care designed to assist older people to remain living in their own homes.  The packages are funded by the Department of  Social Services (DSS) to provide care for older people with complex needs. 

 One of the benefits of packaged care is the associated case management support.   A Case Manager is a person who will work with you and/or your representative to ensure package delivery best meets your needs, whilst promoting independence.  This is achieved by the CMS taking a holistic approach to the consumer’s individual situation. 

 Service delivery is based on consumer-directed need, service & product availability and package expenditure.  Another feature of a HCP is that the case manager can assist with the consumer’s access to other services and support (e.g. referral to socialisation group, completing application for a taxi card, assisting the consumer to negotiate the health system).  

 Eligibility for HCP’s is undertaken by the Aged Care Assessment Service.  Once eligibility is determined and the person has been placed on the regions wait-list, the CMS welcomes enquires re:  package availability and service delivery. 

Castlemaine Health Case Management Service can be contacted on 5471 1670.