About Us
About Us
Castlemaine Health is part of Dhelkaya Health. Dhelkaya Health brings together Castlemaine Health, Maldon Hospital and CHIRP Community Health. We’re here to help you and your family live happier and healthier lives at all ages in the Mount Alexander Shire, and beyond.
Information about our services across Castlemaine and Maldon, including community health, are available on this website as well as www.maldhosp.vic.gov.au and www.chirp.org.au.
Accreditation
Castlemaine Health is accredited with the Australian Council on Healthcare Standards and the Commonwealth Aged Care Residential Standards Agency.
Australian Charter of Healthcare Rights in your language
The Victorian government recognises the importance of ensuring that Victorians from culturally and linguistically diverse backgrounds have full and fair access to healthcare services. As a patient or consumer of a publicly-funded healthcare service such as a public hospital or healthcare service, you have the right to an accredited interpreter for communication needs with your healthcare provider. See further information here.
Child Safe Statement
We are committed to child safety and have a Child Safe Policy in place. Read our Child Safe Statement.
Fire Danger Season
During the fire season fire danger ratings may affect delivery of services such as home visits, activity groups, external meetings and operating theatre. Days rated ‘Extreme’ or ‘Catastrophic’ are those most likely to affect running of services. For all enquiries on these days, clients should phone:
- CRC/Allied Health – 5471 3568
- District Nursing – 5471 3286
- Adult Day Services – 5471 3566
- Operating Theatre – 5471 3461
- General Enquiries – 5471 3555
Gifts, Benefits and Hospitality
In accordance with the Victorian Public Sector Commission guidelines, which is consistent with Standing Directions of the Minister for Finance Instruction 3.4.11, we are committed to publishing a Gift, Benefit and Hospitality register on our website. Read our Gifts, Benefits and Hospitality register. You can also read Dhelkaya Health’s Gifts, Benefits and Hospitality Policy and Procedure.
Health and Safety
We are committed to the workplace health, safety and wellbeing of our people. Read our Workplace Health and Safety Statement.
History
We have a long and varied history in the community dating back to 1853 when the first Castlemaine Hospital was opened. Read a little about our health service’s history.
Maternity Services Review
In 2020, our Board commissioned an independent review of our Maternity Services. Read more about the Maternity Services review and its outcomes.
Privacy
Dhelkaya Health is committed to ensuring the privacy and confidentiality of patient, resident and client information is protected in accordance with the Acts and Statutory Regulations. See our full Privacy Policy here.
Research facilities
Patient information after 1922 is held onsite at our Cornish Street site. A small search fee is associated with requests to search this information. Read more about our research facilities.