Services status

Residential aged care

Castlemaine Health made the difficult decision to put a lockdown in place across our residential aged care homes, Ellery House, Penhall, Spencely and Thompson House. The lockdown will remain in place until 12 noon Friday, 7 August 2020.

Our decision comes in response to the increasing threat that COVID-19 presents to our community and those in it who are most vulnerable. The lockdown is essential for the protection and safety of our residents and the frontline staff who care for them.

What does a lockdown mean?

  • Visitors cannot enter our aged care homes to visit residents in person
  • Residents cannot leave their residence for visits or excursions.

Lockdowns are an established protocol in aged care homes during an outbreak of communicable disease. Our staff are trained to manage these events in line with our policies and procedures.

Exceptions are in place for special circumstances, such as visitors for palliative care patients and residents. We’d encourage people who have those circumstances to please get in touch with your Nurse Unit Manager to discuss your arrangements.

Urgent Care Centre, Geroe Acute and Connolly Rehabilitation

Castlemaine Health has taken the difficult but necessary decision to prohibit non-essential visitors to the hospital until 12 noon Friday, 7 August 2020.

Our decision comes in response to the increasing threat that COVID-19 presents to our community and those in it who are most vulnerable. The lockdown is essential for the protection and safety of our patients and the frontline staff who care for them.

Essential visitors include:

  • A parent, guardian or temporary carer of patient aged under 18 years
  • A carer of a patient with a disability
  • A spouse or support person of a pregnant patient.

Visitors will also be permitted to enter the hospital if they are:

  • accompanying a patient to the Urgent Care Centre
  • accompanying a patient to an outpatient appointment
  • at the hospital for end of life support
  • at the hospital for a care and support visit.

Exceptions are in place for special circumstances, such as visitors for palliative care patients and residents. We’d encourage people who have those circumstances to please get in touch with your Nurse Unit Manager to discuss your arrangements.

Outpatient Appointments (CRC)

Our Community Rehabilitation Centre are no longer seeing clients face-to-face, with the exception of some essential service delivery which is necessary to prevent rapid deterioration of health.

Essential home visits are continuing.

We are still accepting CRC referrals so that we can continue support the community. CRC clinicians are providing education, therapeutic guidance and support, and completing assessments via phone wherever possible.

Operating Suite/Theatre

Urgent elective surgery is continuing. ‘Urgent’ means surgery required to alleviate chronic and serious pain, or that is likely to prevent future hospital admission as a direct result of not having had the surgery performed.

Adult Day Services

Our groups and activity programs are not currently operating. We are keeping in touch with clients by phone, email and newsletters.