Services status

Residential aged care

The visiting arrangements in place from Monday, 5 October are:

  • Visits can be made seven day a week
  • Visiting hours 9.30am to 11.30am, and 2pm to 4.30pm
  • Two people per visit
  • Maximum one-hour per visit
  • Maximum two visits per week for each resident
  • Visits held in designated visiting areas
  • Visits must be booked in advance by calling Ward Clerks during business hours
  • No visitors who fit the criteria for self-isolation (ie. contact with COVID-19 case, with fever or respiratory symptoms)
  • No children under the age of 16 years
  • Face mask, hand hygiene and social distancing enforced
  • Sign-in and out to facilitate DHHS contact tracing.

Visitors will be temperature checked and asked a series of health screen questions on arrival. Visits will be held in designated visiting areas and must be booked in advance during work hours via Ward Clerks.

Compassionate visits can agreed with Nurse Unit Managers.

Bookings

To book a visit please call:

  • Penhall: 54713261
  • Ellery House: 54713651
  • Thompson House: 54713589
Urgent Care Centre, Geroe Acute and Connolly Rehabilitation

From Monday, 5 October the following visitor restrictions are in place:

  • Visiting times 10am to 4.30pm daily
  • Maximum 1 visitor per patient each day
  • Visits limited to 1 hour
  • Visits must be booked via ward during business hours
  • Face mask, hand hygiene and social distancing enforced
  • Sign-in/out for DHHS contact tracing
  • No visitors who fit the criteria for self-isolation (ie. contact with COVID-19 case, with fever or respiratory symptoms)
  • No children under the age of 16 years

Visitors will be temperature checked and asked a series of health screen questions on arrival.

Compassionate visits can be agreed at the discretion of Nurse Unit Manager.

Booking visits

To book a visit please call:

  • Geroe Acute: 54713473
  • Connolly Rehabilitation: 54713595
Outpatient Appointments (CRC)

Our Community Rehabilitation Centre are no longer seeing clients face-to-face, with the exception of some essential service delivery which is necessary to prevent rapid deterioration of health.

Essential home visits are continuing.

We are still accepting CRC referrals so that we can continue support the community. CRC clinicians are providing education, therapeutic guidance and support, and completing assessments via phone wherever possible.

Operating Suite/Theatre

Elective surgery is continuing. We are increasing the number of people booking in for elective surgery in line with the Government’s elective surgery roadmap. The roadmap strikes a balance across multiple competing priorities, with the central tenet being the safety of health care workers, patients and their communities.

Adult Day Services

Our groups and activity programs are not currently operating. We are keeping in touch with clients by phone, email and newsletters.