Services status

Residential aged care

As there have been no new recent cases of COVID-19 locally, visitors are welcome to visit our residential aged care. The arrangements in place from Monday, 14 September are:

  • visits can be made seven days a week
  • visiting hours 9.30am to 11.30am, and 2.00pm to 4.30pm
  • one person per visit
  • maximum one-hour visits
  • maximum two visits per week for each resident.

Visitors will be temperature checked and asked a series of health screen questions on arrival. They must also sign the visitors must sign the visitor logbook to enable monitoring of visitor movements.

Visits will be held in designated visiting areas and must be booked in advance during work hours via Ward Clerks. Compassionate visits can continue to be agreed with Nurse Unit Managers.

Urgent Care Centre, Geroe Acute and Connolly Rehabilitation

From Monday, 14 September each patient may have one visitor for half an hour a day. Visits should be pre-booked via the ward.

Visitors will be temperature checked and asked a series of health screen questions on arrival. They must also sign the visitors must sign the visitor logbook to enable monitoring of visitor movements.

Compassionate visits can be agreed at the discretion of Nurse Unit Managers.

Outpatient Appointments (CRC)

Our Community Rehabilitation Centre are no longer seeing clients face-to-face, with the exception of some essential service delivery which is necessary to prevent rapid deterioration of health.

Essential home visits are continuing.

We are still accepting CRC referrals so that we can continue support the community. CRC clinicians are providing education, therapeutic guidance and support, and completing assessments via phone wherever possible.

Operating Suite/Theatre

Urgent elective surgery is continuing. ‘Urgent’ means surgery required to alleviate chronic and serious pain, or that is likely to prevent future hospital admission as a direct result of not having had the surgery performed.

Adult Day Services

Our groups and activity programs are not currently operating. We are keeping in touch with clients by phone, email and newsletters.