Services status

Residential aged care

Visiting hours are open for two periods each day, seven days a week. Those hours are 9.30am to 11.30am, and 3pm to 4.30pm.

Visits are limited to 30 minutes, with one visitor per visit and a maximum of two visits per week for each resident.

Visitor will be temperature checked and asked a series of health screen questions on arrival. All visitors must sign into the visitor logbook.

In accordance with new Government guidelines, all visitors must have an up-to-date flu vaccination. Please bring proof of this along on your first visit. A copy will be left onsite for future visits. Proof of vaccination can be:
– copy of certificate from pharmacy or GP
– accessed from your Australian Immunisation Record on the MyGov site.

To book a visit, please contact your Ward Clerk.

Urgent Care Centre, Geroe Acute and Connolly Rehabilitation

The Urgent Care Centre, Geroe Acute and Connolly Rehabilitation services are operating normally. However, visitor restrictions are in place with visitors required to be temperature checked and asked a series of health screen questions before entry.

  • Visiting hours are 2.30-3pm daily
  • Visits limited to 10 minutes per person
  • Maximum one visitor at each time
  • Maximum two visitors per day
  • No visitors who fit the criteria for self-isolation allowed
  • No visitors under the age of 16
  • Hand hygiene and social distancing enforced
  • Mandatory sign-in and sign-out to facilitate tracing by DHHS
  • Exceptions can only be authorised by the Nurse Unit Manager or After-Hours Manager

Outpatient Appointments (CRC)

Our Community Rehabilitation Centre are no longer seeing clients face-to-face, with the exception of some essential service delivery which is necessary to prevent rapid deterioration of health.

Essential home visits are continuing.

We are still accepting CRC referrals so that we can continue support the community. CRC clinicians are providing education, therapeutic guidance and support, and completing assessments via phone wherever possible.

Operating Suite/Theatre

Urgent elective surgery is continuing. ‘Urgent’ means surgery required to alleviate chronic and serious pain, or that is likely to prevent future hospital admission as a direct result of not having had the surgery performed.

Adult Day Services

Our groups and activity programs are not currently operating. We are keeping in touch with clients by phone, email and newsletters.