Vaccination Clinic

COVID-19 vaccinations at Castlemaine Health

Castlemaine Health’s COVID-19 Vaccination Clinic is open to the general public for eligible people.

Please remember:

If you can’t attend your appointment for any reason, please call 5471 3555 (option 5) or email covidvaccinations@castlemainehealth.org.au and leave a message. Vaccine is drawn up in advance of appointments so wastage occurs if we’re not informed promptly.

Verbal aggression will not be tolerated, so please be kind.

News Alert: Public holiday closure on Friday, 24 September (17 September)

Our COVID-19 Vaccination Clinic will be closed on Friday, 24 September due to the public holiday. The clinic will run on Thursday, 23 September instead to maintain its four days a week schedule.

News Alert: Vaccinations open for 12-15 year-olds (13 September)

Castlemaine Health has commenced vaccination for 12-15 year-olds. There is significant demand for vaccination from this newly eligible cohort, as well as the 16+ population who have really only been eligible for a short period too. Our clinic is now open four days a week to help cope with demand and respond to increased vaccine supply.

I’ve visited a hotspot, can I still come in for my appointment?

No. If you reside or work in an area that is currently under lockdown restrictions, you won’t be able to attend a COVID-19 vaccination appointment at our clinic.

The only exception is if you reside in the Castlemaine area, then you may take a COVID-19 test and isolate until your appointment. You must be able to show your test result at the entrance to Castlemaine Health on the day of your vaccination.

Similarly, please remember that if you’re waiting for a COVID-19 test result, you cannot visit Castlemaine Health until you have received a negative result and can show it to our staff.

What are the clinic hours?

The clinic runs 8.30am to 12.30pm, then 1.30pm to 3.45pm, on Mondays, Tuesdays, Wednesdays and Fridays. Limited walk-ins are available until noon dependent on vaccine availability.

Am I eligible for vaccination? 

Check out the Eligibility Calculator to find out which phase you are in or call 1800 020 080.

How can I get vaccinated at Castlemaine Health?

Register your interest on our website via the Loddon Mallee Registration Hub

When we are able to offer you a booking, we’ll send you a link to enable you to book your appointment online.

Please don’t share the link with others, the link is only for you. Should anyone else use the link to book an appointment they will be turned away on arrival.

I’m aged between 16-39 when can I book an appointment?

Now! We have had people register their interest previously, before Tuesday’s announcement and they were sent the booking link on Tuesday night and already have appointments. Register online and as appointments are available you will be sent the booking link.

I’ve made an appointment but now I can’t make it. What should I do?

Please call us on 5471 3555 (option 5) and leave a message to let us know you can’t make it. We can offer your appointment to someone else. Vaccine is drawn up in advance of appointments so to avoid wastage please let us know as soon as you can that you can’t make it.

I registered online via your website and/or called but haven’t heard back. What do I do?

We’ll send you a confirmation email to say that we received your expression of interest within 48hrs. Please note that if you expressed an interest on Friday afternoon, you may not receive this until Monday.

We receive many calls a day with messages from people who forget to leave a number. Please remember to leave your name, enquiry and number if you’d like a call back.

We also receive hundreds of registrations of interest with an incorrect email address, so our replies can’t be delivered. Please check the email address you are entering on the expression of interest carefully.

Some of our emails do end up in junk/spam folders, so remember to check them too.

Why can’t I find Castlemaine Health on the coronavirus.vic.gov.au website or when I call the 1800 number?

We are on the vaccination centre map but we aren’t listed as a provider in the centralised state booking system. This is because we use a Castlemaine Health-specific booking system, which is the Loddon Mallee Registration Hub.

Our vaccine supply is allocated only for those that reside within the Loddon Mallee region so it’s important that only local people book with us.

We can’t vaccinate people from Melbourne or other areas. Our clinic’s job is to vaccinate those in our community.

What if I need to change my appointment?

Once you receive your first vaccination, you will be booked your second dose appointment while you’re in the clinic. If you need to change this appointment, call us! The number is 5471 3555 (option 5).

I’ve been waiting a while for my appointment, why is it taking so long?

All Victorian state vaccination centres have been allocated a maximum amount of first dose Pfizer that can be administered. We are vaccinating to this maximum and will gradually open more bookings as our allocated supply increases.

Before the 16-39 age group opened up, we also had to adhere to the eligibility criteria, so if you didn’t fall into one of the priority groups, you may have had to wait longer for your appointment.

Our clinic currently runs three days a week (Monday, Wednesday and Friday), with the possibility of also opening up on a 4th day. We can’t vaccinate as many people as the bigger clinics, which have a greater capacity to vaccinate and run 7 days a week

Where is the clinic located?

The clinic is in the Castlemaine Health Auditorium. Access is via the Odgers Road entrance outside Main Reception. Disabled access is available via the main entrance. Parking is available across the road from the main entrance. All visitors should check in on arrival at the screening booth.

Visit our Getting Here page to see a map showing the location of the clinic.

Where do I find out more about COVID-19 vaccination?

Visit www.health.gov.au to find out more about COVID-19 vaccinations in Australia. You can also call the Victorian Government COVID-19 vaccine hotline. It has been established through the dedicated coronavirus hotline. Phone 1800 675 398 (option 1).

Do you offer walk-in appointments?

Demand for vaccination appointments is currently so high that its extremely unlikely that walk-in appointments can secure a vaccination on the day. Sometimes we have cancellations or excess doses from a vial which enables us to vaccinate more people. At times we may be able to offer walk ins for Astra Zeneca, but this is dependent on supply on the day. The best way to secure a vaccination is to book via the Loddon Mallee Registration Hub.

I live outside of the area. Can I get vaccinated at your clinic?

No. Our vaccine supply is allocated only for those that reside within the Loddon Mallee region so it’s important that only local people book with us.

We can’t vaccinate people from Melbourne or other areas. Our clinic’s job is to vaccinate those in our community.

If you’re unsure about whether you’re in our catchment, please call our clinic to check.