Visiting during COVID-19

Visiting patients and residents during COVID-19 restrictions

In response to State Government guidance, Castlemaine Health is now welcoming visitors to aged care.

Residential aged care

The following visitor restrictions remain in place:

  • maximum of two visitors per resident per day (can be from different households)
  • maximum two hours of visits per day (the two-hour total can be comprised of multiple shorter visits)
  • visits can be made 7 days a week 10am to 8pm
  • bookings for visits via ward clerks during business hours
  • no visitors who fit the criteria for self-isolation (i.e. contact with COVID-19 case, visiting from defined hotspots or with fever or respiratory symptoms)
  • face mask, hand hygiene and social distancing enforced
  • temperature checks, health screen questions and completion of the signed attestation form on arrival
  • sign-in and out to facilitate contact tracing.

To book your visit, please call:

  • Penhall: 54713261
  • Ellery House: 54713651
  • Thompson House: 54713589

Geroe and Connolly Units

There are no longer any restrictions on visitors to Geroe and Connolly Units. Booking are not required. Visits can be made 7 days a week from 10am to 4.30pm.

The following health infection control practices and screening remain in place:

  • no visitors who fit the criteria for self-isolation (i.e. contact with COVID-19 case, visiting from defined hotspots or with fever or respiratory symptoms)
  • face mask, hand hygiene and social distancing enforced
  • temperature checks and health screen questions on arrival
  • sign-in and out to facilitate contact tracing.