Please ensure Javascript is enabled for purposes of website accessibility Skip to main content

Privacy Policy

Your information and our website

Castlemaine Health respects your privacy regarding any information we may collect from you across our website and other sites we own and operate.

Castlemaine Health and its staff comply with strict privacy laws, policies and protocols relating to the collection, use, disclosure, and storage of patient information. You can read more about what happens to your information when you become a client of Castlemaine Health on our main website.



Our site uses cookies. Cookies are little text files used by websites to help you stay logged in to a website and improve its performance for you. Your computer stores cookies in a file located inside your web browser.


Embedded content from other websites

Pages on this site may include embedded content like videos or images from another website. These other websites may collect data about you and use cookies. They may also embed additional third-party tracking and monitor your interaction with that embedded content. This may include tracking your interaction with the embedded content if you have an account and are logged in to that website.



Castlemaine Health may use analytics services to track web visits etc. These are largely anonymised and will not include your personal data.


What data of yours do we retain?

Castlemaine Health does not retain any of your data other than the information you supply on our contact form.


Privacy Feedback

If you have feedback or questions about how we manage privacy, please contact:

Freedom of Information Officer

Health Information Services

Castlemaine Health

PO Box 50

Castlemaine Vic 3450


There are also external organisations that assist with health care complaints.


Office of the Victorian Information Commissioner (OVIC)

1300 006 842


Health Complaints Commissioner

1300 582 113